Shipping policy

Shipping Policy

At HOMND, we aim to provide a clear and straightforward shipping experience for our customers.

Order Processing

Processing time: 1–3 business days
Orders are processed Monday–Friday.
Orders placed on weekends or U.S. public holidays are processed on the next business day.

Shipping & Delivery

Shipping method: Standard Shipping
Shipping cost: Free
Estimated transit time: 7–12 business days
Estimated total delivery time: 8–15 business days, including order processing time
Shipping destination: United States

Delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances outside our control.

Order Tracking

Once your order has been shipped, tracking information will be provided when available.

You can use the tracking information to follow the status of your shipment.

If you have questions about your delivery, please contact us at help@homnd.com.

Address Changes

If you need to change your shipping address, please contact us as soon as possible after placing your order.

We can only make changes when the order has not yet entered processing or been shipped.

Order Cancellation

Cancellation requests should be submitted as soon as possible. We can accept cancellations only when the order has not yet entered processing or been shipped.

Delayed, Lost, or Damaged Packages

If your package is delayed, lost, or arrives damaged, please contact us at help@homnd.com with your order number and relevant details.

For damaged items, please provide clear photos so we can review the issue and assist you.

Contact Information
Email: help@homnd.com
Phone: +1 650-414-2186
Address: 8375 Sultana Ave, Unit 2, Fontana, CA 92335, United States
Contact form: Click here
Opening hours: Monday to Friday: from 9:00 AM to 5:00 PM (Pacific Time)
Response time: We will try to respond to your email within 1 business day.